Terms of Service

These terms cover your use of PrioriCue (“we”, “us”), the service at prioricue.com that lets you share an AI chat that qualifies your leads. By creating an account you agree to them.

Your account

• You must be at least 18 and give accurate sign-up details.
• You're responsible for keeping your password safe and for what happens in your account.
• One account per person or business, unless we agree otherwise.

Plans, free trial and billing

• New accounts can try a paid plan free for 14 days. We ask for a card when the trial starts. If you don't cancel before the trial ends, your plan starts and your card is charged.
• Plans renew automatically each month or year, depending on what you chose, until you cancel. Payments are handled by Stripe.
• You can change or cancel your plan anytime in Settings → Billing. A cancellation takes effect at the end of the period you've paid for, and you keep access until then. We don't refund partial periods unless the law requires it.
• If a payment fails, you keep access for 7 days while we retry. After that, or once a plan ends, your chat link is paused. Your account and leads stay available so you can resubscribe.
• We may change prices with at least 30 days' notice. Changes apply from your next renewal.

Using the service responsibly

• You're responsible for how you share your chat link and for contacting your leads lawfully, including any consent you need before calling, texting or emailing them.
• Don't use PrioriCue for spam, for illegal products or services, to collect sensitive information (such as health, financial account or government ID numbers) through your chat, or to mislead people about who they're talking to.
• Don't try to break, overload or get around the limits of the service.

AI and lead scores

Chat replies, lead scores, summaries and suggested messages are generated by AI. They can be wrong or incomplete, so use them as a guide and check them before you rely on them.

Your content and your leads

You own your questions, settings and the lead information collected through your chat. You let us store and process it only to run the service for you. See our Privacy Policy for details.

Connected services

If you connect Calendly, Cal.com or another service, your use of it is also covered by that service's own terms.

Ending your account

You can stop using PrioriCue anytime. We may suspend or close accounts that break these terms. Ask us at hello@prioricue.com to delete your account and data.

Disclaimers and liability

The service is provided “as is”. We work to keep it available and accurate but can't promise it will always be uninterrupted or error-free. To the extent the law allows, we aren't liable for indirect or lost-profit damages, and our total liability is limited to what you paid us in the 12 months before the claim.

Changes

We may update these terms. If a change is significant, we'll tell you by email or in the app before it applies.

Contact

Questions? Email hello@prioricue.com.